Shipping policy
Shipping Policy
Last Updated: August 6, 2026
Northbound Commerce provides website design, development, Shopify, e-commerce, and other digital services. Because our primary services are digital, physical shipping is generally not required.
Digital Services
Website designs, development work, files, credentials, documentation, and other digital deliverables are provided electronically.
Depending on the project, delivery may occur through:
- Client accounts or dashboards
- Shopify or other website platforms
- Cloud-based file sharing
- Direct publication to the client's website
- Other agreed digital delivery methods
Delivery Timeframes
Project completion and delivery times vary depending on the service package, project complexity, requested features, client response times, revisions, and availability of required materials.
Any estimated completion date provided by Northbound Commerce is an estimate unless otherwise stated in a written service agreement.
Client Delays
Clients are responsible for providing requested information, content, images, account access, approvals, and other materials necessary to complete their project.
Delays in receiving these materials may extend the estimated delivery date.
Physical Products
Northbound Commerce currently primarily provides digital services. If physical products, printed materials, or other shippable items are offered in the future, applicable shipping costs, estimated delivery times, and shipping methods will be disclosed at the time of purchase.
Third-Party Products & Services
Certain projects may involve third-party products or services. Delivery, fulfillment, availability, or shipping provided by a third party is subject to that provider's policies and is outside Northbound Commerce's direct control.
Questions About Your Project
If you have questions about the delivery status or estimated completion date of your project, please contact us.
Northbound Commerce
Michigan, United States
Phone: (248) 949-1295
Website: northboundcommerce.co